The ISO 9001 certification is an international standard that establishes the requirements for a quality management system (QMS) within a company.
Designed to ensure that companies and their operational processes meet certain quality standards and are able to meet customer requirements.
The ISO 9001 certificate certifies:
- the implementation of a documented quality management system;
- the fact that the organisation complies with the requirements of the standard;
- the definition of operational procedures;
- constant staff training;
- monitoring of business processes;
- the implementation of continuous improvements.
The ISO 9001 certification demonstrates a commitment to quality and customer satisfaction.